Refund policy

Return and Refund Policy

We want you happy with what you bought. If something's not right, here's how we handle it.

Returns
You have 30 days from delivery to return unopened, unused items in their original packaging. For hygiene reasons, we can't accept returns on products that have been opened or used.

Damaged or defective items
If your order arrives damaged, defective, or wrong, email us within 14 days of delivery with your order number and a photo of the issue. We'll send a replacement or issue a full refund, including shipping. You won't need to send it back.

How to start a return
Email Schoolofbarberingproducts@gmail.com with your order number and the item you're returning. We'll reply with return instructions. Items sent back without contacting us first won't be accepted.

Return shipping
Unless the return is due to our error (damaged, defective, or wrong item), you're responsible for return shipping costs. Original shipping charges are non-refundable.

Refunds
Once we receive and inspect your return, we'll email you to confirm. Approved refunds go back to your original payment method within 5 to 10 business days. Your bank may take a few extra days to post it.

Exchanges
We don't do direct exchanges. Return the original item and place a new order for what you want.

Cancellations
You can cancel your order any time before it ships. Email us as soon as possible. Once an order has shipped, it follows the return process above.

Questions
Reach us anytime at Schoolofbarberingproducts@gmail.com.