Shipping policy

Shipping Policy

The School of Barbering

Last Updated: October 12, 2026

Thank you for shopping with The School of Barbering! We strive to provide a smooth and reliable shopping experience for all customers.

1. Digital Products & Online Courses

The School of Barbering primarily offers digital educational products, including online courses, memberships, mentorship programs, and training materials.

No Physical Shipping Required: Digital products do not require shipping.
Instant Access: Most digital purchases provide access immediately after successful payment and account registration.
Access Instructions: Customers will receive instructions through email or the designated learning platform.
Technical Issues: If you experience difficulty accessing your purchase, please contact our support team for assistance.

2. Physical Product Processing Times

For any physical merchandise or educational products purchased through our website:

Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or U.S. federal holidays will be processed on the next business day.
Processing times may be longer during promotional events, holidays, or periods of high order volume.

Business days are Monday through Friday, excluding U.S. federal holidays.

3. Shipping Times

Estimated shipping times after an order has been processed are:

United States: 3–7 business days.
International Orders: 7–21 business days, where international shipping is available.

These are estimates, not guaranteed delivery dates. Delivery times may vary depending on the shipping carrier, destination, weather conditions, and other circumstances beyond our control.

4. Shipping Rates

Shipping costs for physical products are calculated and displayed at checkout before payment is completed.

Any free shipping promotions will be clearly advertised when available.

5. Order Tracking

Once your physical order has shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow up to 48 hours for tracking information to update after shipment.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, please contact our support team as soon as possible.

We cannot guarantee that address changes can be made once an order has been processed or shipped.

Additional shipping fees may apply if an order must be reshipped due to an incorrect address provided at checkout.

7. Lost, Delayed, or Damaged Packages

If your order is significantly delayed, lost, or arrives damaged, please contact our support team.

For damaged items, please include your order number and photographs of the product and packaging.

We will review the situation and work with the shipping carrier to determine an appropriate resolution, which may include a replacement or refund where applicable.

8. International Shipping

International shipping may be available for select physical products.

Customers are responsible for any applicable customs duties, import taxes, or additional fees imposed by their country unless otherwise stated at checkout.

9. Contact Us

If you have any questions regarding shipping, order fulfillment, or access to digital purchases, please contact The School of Barbering through the support contact information provided on our website.

We appreciate your support and look forward to helping you grow your barbering career.